Every missed call is a missed opportunity! Often current or new patients want to arrange an appointment as quickly and as easily as possible.

Unfortunately answer machines can result in the caller hanging up to try the next telephone number available rather than leaving a recorded message and waiting for someone to call them back.

What are the benefits to YOU?

• Reduce costs: We can reduce your costs because you will not require additional desks, computers and office space.
• Save time: You will have no need to spend your time managing staff, we will do that on your behalf.
• Reduce hidden costs: No need to worry about covering for sickness, holidays or even lunch breaks as one of our team will always be available.
• Capture every call: Capture every call and maximise your business potential; responding to enquiries at the first point of contact will ensure that you convert more into business.
• Reduce Cancellations and No Shows: Like any good receptionist we can remind your patients of their appointment, we can even send SMS text messages direct to their mobile phones. If necessary we can also ensure they have directions to your practice.
• More repeat business: Grow your business by improving your customer service. This will not only ensure that your clients return again, they are also more likely to refer friends and family.